At Digital Lumens, Inc, our sole focus is on helping people by improving the facilities where they work, learn, and heal. Through our leadership in connected lighting, cloud, and the Industrial Internet of Things, we use our proven technology and deep expertise to transform how our customers illuminate, monitor, and manage industrial facilities, offices, commercial buildings, healthcare centers, and educational campuses.

We’re adept at solving critical problems by listening to the most important voices at any facility — the people who work there every day. Then we create smart solutions that boost efficiency, reduce waste, increase sustainability, and ensure comfort and safety. With advanced lighting and lighting control at the core, we go much further.

Our two innovative, dynamic brands — Digital Lumens and Encelium — use their proven solutions to help our diverse customers solve the daunting challenges they face every day at thousands of facilities worldwide.

Explore our job openings

  • Global Product Manager — Toronto

    Your Role

    The Global Product Manager will play a critical role in value creation and revenue-generating activities by specifying the right form, fit, and function for new products. In addition, you will introduce the products to the global market with impact and support our worldwide sales team’s efforts to sell the products by eliminating all roadblocks to successful market adoption.

    Based in our Toronto (Markham) Office, you’ll focus on our Encelium Advanced Lighting Control System – both software and hardware portfolios, and be responsible for Product Strategy, Roadmap, Lifecycle, Launch Sales Enablement, and Market Awareness.

    Your Responsibilities

    • Develop and implement a robust multi-year controls roadmap, including new product launches.
    • Collaborate with our Engineering team, other category product managers, and key industry organizations to develop a technology roadmap and provide strategic direction for innovative growth opportunities.
    • Delivering products to market with the impact that reaches stated strategic and financial requirements; ensuring we optimize opportunities by providing robust, differentiated products and messaging — supporting all go-to-market and market awareness activities.
    • Understand our corporate strategic and competitive position to leverage stakeholder insights and market analysis and consider business goals when identifying and translating market needs into product development plans.
    • Work with Product Marketing to establish Voice of Customer (VOC) exercises to develop insights, create business cases, and set clear priorities to bring the most impactful product introductions to the category.
    • Champion the product and value creation strategy in all internal and external communications and collaborate closely with Marketing for the message to reach everywhere our potential customers and partners may be looking.
    • Provide support for marketing collateral for products, including videos, pamphlets, brochures, catalog pages, data sheets, and more.
    • Become the Product Expert by supporting sales (technical and application-related questions) and conducting regular training/education on product features, selling points, and competitive considerations for internal and external customers.
    • Establish a deep understanding of competition, channels, pricing, and customers for the product line (i.e., competitor benchmarking).
    • Work with our Customer/Field Teams to ensure issues are prioritized appropriately. Drive strong customer engagement by providing product and application support.
    • You will work with other central business functions for product planning, new product introductions, target application identification, pricing strategies, sales tools/communications, feature/benefits analysis, and competitive positioning.
    • You will manage product lifecycles from concept to obsolescence, phasing out products as market viability drops, bringing in new products to lead the market and fill portfolio gaps.

    Your Qualifications and Skills

    What we would like
    • You have experience in product management, product marketing, or application engineering for hardware, software, services, and systems in a solutions or consultative selling go-to-market environment.
    • Five plus years of overall work experience — preferably related to industrial applications and environments involving lighting, manufacturing automation, location services, data logging, or data analytics.
    • You have cultivated an in-depth understanding of product development processes, including waterfall for hardware products and agile for software products.
    • You have outstanding organizational, communication, leadership, and analytical skills.
    • You have a BA/BS (preferably in Engineering, Computer Science, or related technical field experience) or Engineering Technology Diploma.
    • You have an understanding of project management software (Confluence, Jira)
    What we would love
    • You understand energy efficiency and sustainability, a passion for delivering measurable and meaningful value to customers, and a drive to do what it takes to grow a business.
    • You have a general understanding of the Industrial Internet of Things (IIoT), SaaS, and how they work together to deliver customer value.
    • You are equally at ease working and communicating with product development engineers, direct and indirect sales teams, customers, and thought leaders.
  • Global Compliance Engineer — Boston

    Your Role

    As a key member of our global Operations team, the Regulatory and Compliance Engineer is responsible for ensuring our products meet applicable worldwide regulatory requirements. The focus of this role is to identify and obtain the appropriate environmental, safety, and EMC certifications for the products we design, manufacture, and market.

    Based in our Boston headquarters, this role will be active in new product development by working with our global engineering teams to confirm compliance with necessary standards, manufacturing partners to confirm proper production, and operations for ongoing certification management.

    Your key areas of accountability are new product development, manufacturing partner management, product compliance, and regulatory testing.

    Your Responsibilities

    • You will work with our engineering teams to ensure new products meet worldwide environmental, safety, and EMC certifications.
    • You will ensure that written product requirement documents contain all required regulatory features. You'll evaluate product designs and provide input to align the product design with safety, EMC, and wireless compliance at an early stage of development.
    • You will identify applicable regulatory compliance requirements for new products, create plans to obtain certifications, and coordinate regulatory certifications for new products in target countries.
    • You will be part of the design review process and provide direction to development teams on product regulatory compliance.
    • You will work closely with our product management team to clearly communicate changes to regulatory requirements that could affect ongoing and new business opportunities.
    • You will ensure existing products continue to meet evolving and applicable worldwide standards.
    • You will communicate project timelines and progress with both internal teams and external stakeholders.
    • You'll recommend solutions to resolve compliance issues and develop feedback mechanisms for future product design efforts.
    • We will look to you to reduce compliance costs through reduced testing, in-depth knowledge of the standards, experience, and risk assessment.
    • You will support our product manufacturing in understanding production line testing and documentation related to maintaining safety and metrology certifications and accreditations.

    Your Qualifications and Skills

    What we would like
    • You have five years of experience in product safety design, test, and agency certifications, preferably previous experience working with multiple global and country-specific certification bodies.
    • You have a BA/BS (preferably in Engineering, Computer Science, or related technical field experience) or Engineering Technology Diploma.
    • You have knowledge of the relevant testing requirements for UL Standards and CE Directives.
    • You have experience coordinating and limiting regulatory compliance testing with certification agencies.
    • You've demonstrated outstanding organizational, communication, leadership, and analytical skills.
    What we would love
    • You have knowledge of the relevant UL Standards and CE Directives related to wired and wireless lighting controls, luminaires, and accessories.
    • You have experience using project and issue tracking software such as Jira and document collaboration software such as Confluence.
  • Embedded Firmware Developer — Toronto

    Your Role

    As part of the Digital Lumens, Inc. development team, the Embedded Firmware Developer will be working on our recently launched Encelium X Advanced Lighting Control System.

    Encelium X brings customers a complete light management system that includes our intuitive Polaris software and a comprehensive portfolio of networked system devices — from advanced sensors to easy-to-use keypads. Encelium X has everything customers need for exceptional lighting control.

    Based in our Markham, Ontario, Canada development center, the Embedded Firmware Developer is part of a cross-functional collaborative group that is highly supportive and engaged.

    Your Responsibilities

    • You will be building firmware for a wide range of wireless mesh devices and traditional wired devices.
    • You will be working collaboratively with local and remote teams to develop the current and next generation of smart devices.
    • On-site and remote troubleshooting of wireless or wired devices (using standard debug methods such as traffic sniffers)
    • Push yourself and build award-winning firmware.

    Your Qualifications and Skills

    What we would like
    • You have 5+ years of C/C++ work in an embedded environment.
    • You have 5+ years of experience working in a development role.
    • You have 2+ years of experience in an embedded firmware role.
    • You have a degree in computer engineering/science or equivalent work experience.
    • You understand the engineering aspects of software development (unit testing, continuous integration, reusable libraries, code reviews, design docs.).
    • You have benchmarked, debugged, and profiled firmware applications using firmware development and debugging tools such as Simplicity Studio, IAR, or other).
    • You've thrived in an agile, iterative, things-will-change-often environment.
    • You have knowledge of MCUs (Atmel, SiLabs)
    • You have a working knowledge of electronics (using an oscilloscope or multimeter), scripting languages.
    • You have knowledge of Zigbee/Thread
    • You have knowledge of DALI
    What we would love
    • If you have Silicon Labs stack/plugins and development tools (Simplicity Studio) experience.
    • You are familiar with Bluetooth Low Energy (BLE).
    • You have Python experience.
    • You have experience with Cloud or Edge Computing.
  • Applications Engineer — North America

    Your Role

    The Applications Engineer plays a critical role in value creation and revenue-generating activities by virtue of their involvement in pre/post sales end-user customer engagement. The Applications Engineer is an expert at understanding the customer’s business challenges and articulating a vision of a solution to those challenges using the Digital Lumens, Inc. portfolio of products.

    The Applications Engineer is at the same time a technical wizard and a storyteller who can engage their audience in a discussion of the potential to realize value for their business and growth for their career while building sales and account relationship momentum. What’s more, the Applications Engineer has a learning mindset that enables them to read and react to the situation, displaying the situation fluency to engage customers up and down their organization, and bring back those learnings to inform product roadmaps and advance sales enablement.

    Key areas of accountability: Solution Selling, Application Deployment, Customer Success, Market and Customer trends and insights to inform product roadmap and Sales Enablement.

    This position is North America-based. You’ll travel between 30-50% of the time, primarily within North America.

    Your Responsibilities

    • Development and implementation, in coordination with the regional sales manager and Value-Added Reseller (VAR) partner network, of the solutions selling strategy for end-user customers. Training, mentoring and developing the partner network along the way.
    • Understand Digital Lumens, Inc.’s strategic and competitive position to drive market adoption of Digital Lumens’ industry-leading solutions and leverage stakeholder insights, market analysis, and company priorities in driving customer engagement and winning business for existing and new to the world products.
    • Collect customer insights via site audits to understand lighting, monitoring, metering, and asset tracking requirements that can be used in the design of implementations to achieve targeted business and operational outcomes and then work with VAR partners to deploy the solutions and ensure they deliver the results.
    • Use and enhance existing and develop new tools to support the economic value assessment of deploying Digital Lumens, Inc. products for process and environmental monitoring and metering and asset tracking (people, goods, equipment) for specific customer facilities. Use these insights to support selling activities and assess the achievement of customer outcomes after deployment.

    Your Qualifications and Skills

    What we would like
    • You have experience in project engineering, application engineering, or similar customer-facing services deliver or sales engineering for HW, SW, Services, and systems in a solution or consultative selling go-to-market environment.
    • 3-5 years overall work experience (preferably related to industrial applications and environments and involving advanced lighting controls, manufacturing automation, location services, data logging, or data analytics).
    • Possess the ability to engage with people up and down your own and your customer’s and partner’s organizations.
    • Outstanding organizational, communication, leadership, and analytical skills
    • BA/BS (preferably in Engineering, Computer Science, or related technical field experience)
    What we would love
    • You have an understanding of energy efficiency and sustainability methods and programs.
    • You have a passion for delivering measurable and meaningful value to customers, and a drive to do what it takes to grow a business.
    • You have a general understanding of the Industrial Internet of Things (IIoT) and Software as a Service (SaaS) and how they work together to bring customer value.
    • You are equally at ease working and communicating with product development engineers, direct and indirect sales teams, customers, partners, and thought leaders.
  • Regional Sales Manager — Midwest US

    Your Role

    This position is a member of the Specification Sales Team and reports to the Director of Sales for North America. The primary responsibility of this role is to create value for our customers. We want to alleviate customer pain points through design and application solutions stemming from our wide range of lighting products, focused on the Encelium Advanced Lighting Control System.

    As a Regional Sales Manager, Midwest region, you will manage sales of our manufacturer’s rep agencies and major customers in the lighting control specification market.

    The position is responsible for the sales revenue results and development of the specification sales channel and specification lighting business in the Midwest region, working and coordinating with existing and potential sales agents, end-users, installers, and OEM partners.

    This role’s other significant areas will include sales forecasting, pricing, product strategy execution, promotion management, distribution structure, and brand development.

    We are looking for a self-driven, entrepreneurial person willing to grow their career with a successful, future-oriented business.

    Your Responsibilities

    • You are responsible for your assigned region's sales development and results.
    • You will develop a sales plan to deliver agreed targets, bottom-line results, and agreed margin with long-term project planning and delivering on short-term goals.
    • You will identify and manage a network of Sales Agents and build an annual strategic market penetration plan to show clear objectives and meet growth targets.
    • You will meet with lighting Sales Agent leaders to develop and firmly establish a market presence and show commitment to growing their business in the general illumination market.
    • You will be fiscally responsible for general lighting controls activity within your region, emphasizing the Encelium brand.
    • You will follow, analyze and review industry, market, and sales trends to assist in identifying emerging segments and prospective accounts.
    • Use your market knowledge, experience, and customer insights to execute a successful and profitable introduction of new products and assist cross-functional teams with new product development.
    • You will schedule, prepare, and deliver sales presentations to targeted partners and customer accounts.
    • You will provide value-added customer solutions by working collaboratively with other organizational resources.
    • You will make sales calls to develop and maintain business relationships. You will spend 80% of your time out of the office in face-to-face meetings. Travel is a vital part of the job, and overnight stays will be required.
    • You will provide input to the marketing team as they develop content and other communication materials to build end-user awareness.

    Your Qualifications and Skills

    What we would like
    • You have a Bachelor's degree and 5+ years' experience within the lighting and lighting control industry.
    • You have proven interpersonal skills with a customer focus.
    • You are highly motivated and possess creative problem-solving skills that can demonstrate a proven track record of success in your previous roles.
    • You have excellent presentation, verbal, and written communication skills.
    • You have a proven ability to work with and meet deadlines and handle concurrent tasks and projects.
    • You're fluent in using the Microsoft Office suite, Salesforce CRM, and other sales enablement software applications.
    What we would love
    • You have experience with Sustainability and Environmental, Social, and Governance (ESG) initiatives.
    • You are LEED accredited or an LC.
    • You have established account contacts and relationships within the lighting or lighting controls industry.
    • You have broad business knowledge. An MBA is a plus.
  • Inside Sales Representative — North America

    Your Role

    As an Inside Sales Representative, you’ll be tasked to identify, qualify, and close new business opportunities through several partnerships. You will work closely with our Digital Lumens and Encelium brands sales representatives in in-person and video conference calls to develop territory sales strategies. You will also work with third-party channels to drive our pipeline and business through a series of in-person and remote training. As part of the sales process, you will identify key decision-makers, profile accounts, assess revenue potential, and assist in closing deals.
    Successful candidates will have an entrepreneurial mentality combined with an analytical and data-centric approach. They will enjoy reaching out to prospects and partners to drive business.

    Key areas of accountability: Solution Selling, Application Deployment, Customer Success, Market and Customer trends and insights to inform product roadmap and Sales Enablement.

    Your Responsibilities

    • Build awareness, educate, and drive genuine interest.
    • Develop programs designed to identify and qualify new business opportunities and expand Digital Lumens and Encelium brand's footprint within existing accounts.
    • Communicate directly with prospects; recommend high-level solutions based on their needs; develop rapport and gather the information that will allow us to improve our relations, qualify the opportunity, and pass on to our Account Managers to close business.
    • Meet or exceed sales and business development quota and performance metrics goals.
    • Enthusiastically participate in sales meetings and training to improve your performance and enhance your skills.
    • Reach out to prospects via phone and email, continually nurturing and following up on potential opportunities.
    • You will be measured quarterly by the breadth, magnitude, and quality of your contributions.
    • You will interact with customers regularly, sometimes daily, and other times weekly/bi-weekly. You can expect to interact with a range of customer stakeholders.

    Your Qualifications and Skills

    What we would like
    • As an Inside Sales Representative, strong listening and communication skills (verbal & written) are crucial. You need to know when to talk and when to listen. Representatives will also learn how to listen to common objections and utilize sales training to overcome them.
    • Skills in persuasion and influencing in closing a sale. Salespersons will learn to build relationships, develop trust, and learn when to persuade.
    • Excellent presentation skills utilizing remote meeting and presentation tools such as Microsoft Teams and PowerPoint.
    • Previous experience in inside sales or field sales is desirable but not a must.
    • Bachelor’s Degree in a related field
    What we would love
    • Previous experience with Sales Enablement tools such as Salesforce, Outreach, or Seismic is a big plus.
  • Content Marketing Specialist — Global

    Your Role

    We’re looking for a passionate, self-motivated Content Marketing Specialist with proven experience in developing innovative and engaging content for prospective and existing customers as well as for our global sales channels. You will be instrumental in building and evolving our two product brands — Encelium and Digital Lumens. As part of the global marketing team, you will work directly with marketing, product marketing, and product management teams.

    You’ll be responsible for telling our story to a global audience by creating and curating compelling content to increase engagement and conversion at every stage of the customer journey. You will support a wide range of core marketing initiatives and objectives, including brand, thought leadership, lead generation, and customer engagement.

    This hybrid in-office / remote role is based in our home office in the Boston Seaport.

    What you get in return

    Digital Lumens, Inc. is more than a progressive and forward-looking culture. We enable your success by providing opportunities to flourish. We promote an inclusive workforce and embrace a shared set of core values based on character, competitive spirit, relationships, and giving back to our local communities.

    Here’s a glimpse of what you’re in for:

    • You’ll be inspired to grow and develop through our training and tuition reimbursement programs.
    • You can take care of the whole you through our health, dental, vision, fitness, and wellness programs.
    • You’ll find an outstanding work-life rhythm with our hybrid working arrangements in addition to a very generous vacation plan.
    • We’ll help prepare you for retirement with our 401K plus employer match and company-wide bonus program.
    • You’ll be part of a diverse group of smart, committed people from all over the world, focused on helping turn our customer’s problems into solutions, costs into savings, and light into insight.

    Your Responsibilities

    • You will work with the creative, marketing, and design teams to ideate and define content goals.
    • You will be part of a team building compelling value propositions for a complex tech buying cycle.
    • You will research content and consumer trends to ensure that content is relevant and appealing.
    • You will help develop customer success stories, testimonials, videos, and white papers that help present our strengths, value, and positive impact on our customer's business.
    • You will develop content strategies to reach the desired target audience effectively.
    • You will create content for various platforms, including customer newsletters, websites, and social media.
    • You will ensure the effective implementation of SEO and SMO strategies.
    • You will develop, organize, and maintain our content calendar.
    • You will coordinate with the marketing, design, and writing teams to ensure the timely delivery of assignments.
    • You will track consumer and content analytics and generate reports and presentations.
    • You will keep up to date with content trends, consumer preferences, and advancements in technology.

    Your Qualifications and Skills

    What we would like
    • You have a bachelor's degree in literature, journalism, marketing, communications, or similar.
    • You have at least three years of experience in content creation, marketing, communications, or similar.
    • You have excellent written and oral communication skills, the ability to write and communicate on brand, and a passion for jargon-free communication, editorial quality, and attention to detail.
    • You can work with multiple stakeholders and synthesize their points of view into coherent, meaningful, and strategic messaging.
    • You have proven experience writing whitepapers, case studies, blog posts, and newsletters.
    • You have a portfolio of published work.
    • You have a familiarity with content management systems such as WordPress.
    • You have a good knowledge of content and layout design tools such as Adobe InDesign, Adobe Photoshop, Canva, and Microsoft PowerPoint.
    • You have a good knowledge of email marketing, social media, paid search, SEO, and marketing automation tools.
    • You have a strong understanding of content practices such as SEO and SMO.
    • You keep abreast of content and consumer trends, and advancements in technology.
    • You are highly organized, can manage multiple projects, and know how to meet deadlines.
    What we would love
    • You have prior experience at a software / cloud company.
    • You have proven success with executing effective marketing campaigns.
    • You have experience with sales enablement and engagement tools such as Salesforce, Seismic, ON24, and Outreach.
    • You have experience with Sustainability and Environmental, Social, and Governance (ESG) initiatives.
    • You have a general understanding of the Internet of Things (IoT) and Software as a Service (SaaS) and how they work together to deliver customer value.

Visit Our Career Center

Who We Are

Digital Lumens, Inc. is a diverse group of smart, committed people, all focused on helping turn problems into solutions, costs into savings, and light into insight.

Our two brands — Digital Lumens and Encelium — use their proven solutions to help our customers solve the daunting challenges they face every day at thousands of facilities worldwide.

Yes, we’re a technology leader that delivers sophisticated lighting, lighting control, and facility insight solutions. But we focus on our customers first — giving them the capabilities, data, and insights they need to make their work more efficient, sustainable, safe, and fulfilling. We increase efficiency, cut costs, and reduce waste. But it starts by improving the day-to-day work lives of everyone within a facility.

Our Values

At Digital Lumens, Inc. the same passion and commitment that drives successful customer projects can be found during Bike to Work Week, team outings and after-work adventures, philanthropic events, and other activities that foster a culture of teamwork and collaboration.

Employee Perks

401k or RRSP with employer matching, employee referral bonuses, flexible working hours, flexible time off, free in-office snacks & beverages, and more.

Employee Benefits

Medical, Dental, Vision, Flexible Spending Account, Life Insurance, Short- and Long-Term Disability Insurance, Employee Assistance Program, Business Travel Insurance, Pet Insurance, Educational Assistance, and more.

Equal Opportunity

Digital Lumens Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender identity, gender expression, marital status, citizenship status, military status, veteran status, physical disability, mental disability, pregnancy, medical condition, genetic information, or any other characteristic to the extent protected by federal, state, or local laws.

Our policy against harassment or discrimination extends to coworkers, contractors, vendors, and customers. Digital Lumens Inc. has a strict no-retaliation policy against individuals who report harassment or discrimination or participate in investigations into such conduct.